Terms of Service

Effective date: Wednesday, October 28th, 2026

1. Who we are & scope of these Terms

These Terms of Service govern your use of drradhasinha.com, which is owned and operated by Annu Wellness, Inc., the integrative medical practice of Dr. Radha Sinha, ND, EAMP, LAc. By using this website, you agree to these Terms.

Clinical care, informed consent, financial responsibility, and membership are governed by separate documents you sign as a patient. If those documents conflict with these Terms, the signed patient documents control. These Terms do not create a provider-patient relationship.

2. Educational information & emergencies

Content on this website is general education. It is not medical advice, a diagnosis, or a treatment recommendation for you. Reading this website or sending an inquiry does not establish care.

Do not use this website, email, or text messages for urgent or emergency needs. In an emergency, call 911 or go to the nearest emergency room.

3. Services, eligibility & results

Descriptions of services explain options we may offer. Whether a service is appropriate for you depends on an individual evaluation, Dr. Sinha's clinical judgment, licensing rules, and applicable law. Not every service is available at both locations.

Telehealth visits are available only when you are physically located in a state where Dr. Sinha is licensed to provide that service at the time of the visit.

Individual results vary. No outcome is guaranteed. Some integrative therapies have limited scientific evidence, and we will discuss known benefits, risks, and alternatives with you before treatment.

4. Appointments & cancellations

Appointments are confirmed only when scheduled through our office or patient portal. A website inquiry is not a booked appointment.

Our full cancellation policy is provided at intake. In summary:

Please give at least one business day's notice to cancel or reschedule.
Cancellations with less than one business day's notice are charged 50% of the scheduled service fee.
Same-day cancellations and missed appointments are charged 100% of the scheduled service fee.
Repeated late cancellations or missed appointments may limit future scheduling.

5. Fees, payment & insurance

Annu Wellness is a cash-pay practice. We do not bill insurance companies or submit claims on your behalf. Payment is due at the time of service unless other arrangements are approved in advance.

We accept credit cards, debit cards, and HSA and FSA cards. Upon request, we can provide a superbill you may submit to your insurer. Reimbursement is not guaranteed and is your responsibility.

Membership fees, what they include, and cancellation terms are set out in your membership agreement. Membership fees are generally not reimbursable through insurance.

If you keep a card on file, you authorize charges as described in the financial responsibility policy you sign at intake.

6. Supplements & products

Supplements and products recommended or sold by Annu Wellness are intended to be used under the guidance of your provider. Statements about dietary supplements have not been evaluated by the Food and Drug Administration, and supplements are not intended to diagnose, treat, cure, or prevent any disease.

Tell us about all medications and supplements you take so we can check for interactions. Product availability and pricing may change. Return eligibility is explained at the time of purchase.

7. SMS Messaging Program: Annu Wellness Patient Messages

Program description. Annu Wellness Patient Messages is a text messaging program operated by Annu Wellness, Inc. When you opt in, you will receive text messages about appointment reminders and confirmations, scheduling changes, intake form and patient portal requests, and practice notifications. We do not send diagnoses, test results, or other health details by text message.

How to opt in. You may opt in by checking the SMS consent box on our website or patient intake forms. Consent to receive text messages is not a condition of receiving care or making a purchase.

Message frequency. Message frequency varies based on your appointments and account activity. Recurring messages may be sent.

Costs. Message and data rates may apply.

To stop receiving messages, reply STOP to any message. You will receive one confirmation message and no further messages unless you opt in again.

For help, reply HELP to any message, or contact us at 425-333-7992 or info@annuwellness.com.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Privacy. Your information is handled according to our Privacy Policy.

8. Patient portal & account security

Our patient portal is provided by a third-party healthcare software company. Its terms also apply when you use it. Keep your login private, use a strong password, and tell us promptly if you believe your account has been accessed without permission. You are responsible for activity under your login.

9. Privacy

How we handle information is described in our Privacy Policy, Notice of Privacy Practices, and Consumer Health Data Privacy Notice.

10. Acceptable use

Use this website lawfully. Do not:

Submit false information or impersonate another person
Attempt to access accounts, systems, or information you are not authorized to access
Upload harmful code or interfere with the website's operation
Use the website to harass, threaten, or harm others

We may restrict access to protect the website, our patients, or our staff.

11. Intellectual property

Website content, including text, images, handouts, logos, and design, belongs to Annu Wellness, Inc. or its licensors. You may view and print content for your personal, noncommercial use. Do not copy, republish, or sell content without written permission.

12. Third-party links & website availability

This website links to services we do not control, such as our patient portal and map services. We are not responsible for their content or practices. We work to keep this website accurate and available, but content may be incomplete, out of date, or temporarily unavailable. Confirm schedules, pricing, and clinical information directly with our office.

13. Disclaimers & limitation of liability

This website is provided "as is." To the extent permitted by law, Annu Wellness, Inc. is not liable for indirect or consequential damages arising from use of this website. Nothing in these Terms limits any liability that cannot be limited by law, or any right you have as a patient under applicable law.

14. Governing law

These Terms are governed by the laws of the State of Washington, except that services provided at or from our California location are also subject to California law where it applies. Nothing in these Terms waives a right you have under the law of the state where you receive care.

15. Changes to these Terms

We may update these Terms from time to time. The effective date above shows when they were last revised. Continued use of the website after changes are posted means you accept the updated Terms.

16. Questions

Annu Wellness, Inc. 120 Central Way, Kirkland, WA 98033 7520 Eads Ave., Suite 7, La Jolla, CA 92037 Phone: 425-333-7992 · Fax: 800-420-5294 Email: info@annuwellness.com Hours: [HOURS]